Privacy

How Utilisense handles information on this website.

Website analytics

To improve this website we record how pages are used: pages opened, time spent, how far you scroll, what is clicked, which parts of a page are on screen or under the mouse pointer, and the path of the mouse. This is stored on our own servers and is never sold or shared with advertising networks.

We never record what you type into forms. Your IP address is stored only as a one-way hash, and a random identifier in your browser's local storage lets us tell repeat visits apart. Analytics data is deleted after 12 months.

If your browser sends Do Not Track or Global Privacy Control, nothing is recorded. You can also clear this site's data in your browser at any time to reset the identifier.

Accounts, orders and support

When you create a community account, place an order or contact us, we keep the details you give us (such as your name, email address and company) to provide the service. Card payments are handled by our payment processor; we never see or store full card numbers.

Your data in Utilisense

Customers own the data in their Utilisense workspace. An administrator can download everything in one package at any time from Settings → Export your data, including when leaving the service.

Contact

Questions about privacy? Email support@utilsense.com.